JoannasScentedSoaps

Soap Art as home decor, Soap Gift Sets for any occasion

Athens, Greece
107 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

JoannasScentedSoaps is taking a short break

Loading

Note from shop owner Dear Friend,
Thank you very much for the visit.
My shop is closed and it won't be reopen soon.
For a short period you can find me on Facebook - my page is https://www.facebook.com/aromatika.sapounia.by.Joanna
Very soon I will open a new shop in another platform.
Stay in touch - send me an email at aromatika.sapounia [!at] gmail.com
Thank you for your interest!
Joanna

Note from shop owner

Last updated on Aug 4, 2022

Dear Friend,
Thank you very much for the visit.
My shop is closed and it won't be reopen soon.
For a short period you can find me on Facebook - my page is https://www.facebook.com/aromatika.sapounia.by.Joanna
Very soon I will open a new shop in another platform.
Stay in touch - send me an email at aromatika.sapounia [!at] gmail.com
Thank you for your interest!
Joanna

Joanna from Aromatika Sapounia

Contact shop owner

Joanna from Aromatika Sapounia

Reviews

No reviews in the last year
See reviews that mention:
Loading
Loading

About JoannasScentedSoaps

Sales 107
On Etsy since 2015

Etsy automatically translates most text on the site to your preferred language.

See in original language

My main idea is to offer you the possibility to buy 2 different items in the price of one.

Shop members

  • Joanna from Aromatika Sapounia

    Owner, Designer

    I'm passionate about the art of elegant gift giving! I’m always looking for new (mainly handmade) decorative items and new ideas for decoration. I appreciate very much my customer’s ideas. I also try new ideas for the soap cakes decoration.

  • Nikos

    Chemist, Production Manager

    Scientist with 25-years experience in cosmetics production - Responsible for soap production.

Shop policies

Last updated on May 10, 2022
Welcome to Joanna's Scented Soaps.
Here you can find some interesting hand made products.

Our main products are scented soaps as soap cakes or in gift sets and our main idea is to offer you the possibility to buy 2 different items in the price of one.

We also sell vintage handmade fused glass plates and bowls, as well as seasonal handmade items (like Easter Candles or Christmas Charms or for Valentine's Day etc).


For more products please visit our facebook page
www.facebook.com/aromatika.sapounia.by.Joanna

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 3 hours of purchase

Payment

We accept PayPal only. Paypal is safe, fast and easy and it accepts all the credit/debit card even if you don't still have a Paypal account.

Payment is expected within 3 days of checkout. If there is a problem or would like more time, please don't hesitate to contact us through Etsy.

Shipping

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

Shipping
Products will be shipped via the Hellenic Post Office (ELTA) the latest 10 days after receiving a cleared payment, especially if your order is a soap cake. Soap cakes are made to order and they aren't ready to ship. Ready made items (like gift sets or fused glass plates) will be shipped sooner, the latest 2 working days after payment. We ship to the address you entered on your Etsy account, so please make sure it is correct.

Shipping is made with Registered Mail Signature Required and a tracking number is provided.

In case of a delay, you will be informed.
I am not responsible for lost packages. That is why all items are sent through registered mail.

Under normal or usual conditions, it takes about 8-40 BUSINESS days for non EU customers to receive their orders and 5-15 BUSINESS days for EU residents - The time depends mainly on the delivery processes of the Post Offices in country of recipient.
There are not delays in processing and shipping because of Hellenic Post.

Estimated shipping / delivery times after dispatching:
European Union Countries: 5 - 15 business days
Italy & Spain: 5-25 business days
United States: 5 - 20 business days.
Australia, New Zealand and Oceania: : 10 - 30 business days.
Canada : 3 - 7 weeks (Sorry, but for Canada Post tracking is no longer available on International Inbound Registered items)
Mexico : 4 - 8 weeks.
Elsewhere globally: 10 - 60 business days.

In cases of abnormal conditions (like a strike or emergency cases) OR during peak seasons for the Posts like Christmas & holidays. that time may be extended.
Delivery time depends on the Post Service of the recipient country.
This is NOT of seller responsibility and a refund request will not be accepted.
Also delivery delays because package was held by customs are not of seller responsibility and a refund request will not be accepted.

Additional policies and FAQs

International Customs
Please be aware, there may be additional custom duties/charges to pay in some countries outside European Union, which are the responsibility of the recipient.

Also delivery delays because package was held by customs are not of my responsibility and not refunded.
-----------------------------------

I do not honor coupon codes for custom work.

Privacy

Joanna's Scented Soaps takes extreme care in the processing of your personal data, in compliance with the General Data Protection Regulation (RGPD) of the European Union.

This privacy statement describes how and when I collect, use and share information when you purchase an item from me, when you contact me or when you use my services through Etsy.com or its related sites and services. However, this disclosure does not apply to third party practices that do not depend on me and that do not control, including Etsy or third party services accessed through Etsy. For more information about Etsy's privacy practices, see the Etsy Privacy Statement.

1. Personal information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order or a soap cake, for example), if you contact me directly.

2, Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- are necessary to provide my services, such as when I use your information to complete your order, resolve disputes or provide customer support;
- if necessary to comply with legal obligations or a court order or in connection with a legal action, such as storing information about your purchase if required by tax law;
- if necessary for my legitimate interest, provided that your rights or interests do not prevail, for example 1) provide and improve my services and 2) Compliance with the Seller's Rules and the Etsy Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service providers (mainly Shipping service providers). I use trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. In good faith, I can collect, use, store and share your information if necessary to comply with my legal, regulatory and tax obligations, but also to resolve any disputes, for reasons of security and technical problems.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

5. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
If you have any questions or concerns or doubts regarding your data, please contact me at aromatika.sapounia [!at] mail.com.
To access, correct or delete personal information stored by Etsy.com, you will need to contact their support service at this link https://www.etsy.com/help/contact
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalized orders

We accept custom orders:
You can ask us to make just for you any cake design or any gift set with soaps.

Care instructions

To help your soap last longer, please keep your soap on a soap dish with drainage in between uses; this will let it dry out.

Each soap comes shrink-wrapped for protection.

If you want to clean a soap cake, if it's still with the wrap, you can clean the wrap by a wet tissue and gently movements.

In case the cake is without wrap, you can clean by a NON-wet tissue and gently movements.

Gift wrapping and packaging

Each gift set is coming ready to be given as gift.

To protect it while is travelling to the you, it's wrapped with a special packaging by a wrap with bubbles and an external box.
To give it as gift you need to remove it from the external box and the wrap with bubbles.

Each soap cake is sent inside a paper box like the ones used by the bakeries.
We shrink-wrap the cake immediately after production for protection from dust and bacteria.

To protect it while is travelling to the you, it's special packaged by a wrap with bubbles, then has been inside the paper box like the ones used by the bakeries and finally inside an external box.

To give it as gift you need to remove it from the external box and the wrap with bubbles.